Friday, August 22, 2014

How would rate your satisfaction with this session?





At the end of session, when I seek feedback as a coach, I request for feedback with the question, how would you rate your satisfaction with this session on a scale of 1 to 10?

The client said 11. The rating said it all but client went ahead and said “I wanted to postpone the session as I felt that I have not accomplished actions that I had agreed to do & wanted more time. But then I thought of not postponing it & that decision was one of my best in last week”.

Client generally looks forward to sessions with their coaches for a host of reasons. Coaches are sounding board, confidantes trusted fully by clients to share their innermost fears without the risk of being judged. Clients feel surprised on being appreciated and acknowledged for seemingly perceived negatives. It encourages them to deep dive and share as they do not fear ridicule instead expect good listening, empathy & facilitation. The journey of coaching is transformational in many ways. Having recognized own beliefs and assumptions , understanding own values and behaviors in various coaching conversations leave a lasting impact & therefore enrich the client in a life changing way.

What have been your new insights in today’s session?  

Another question which made the client reflects & say “I realized I need to be challenged more. Today I felt every uncomfortable with the initial questions, almost challenged. It slowly dawned on me while reflecting and responding that these difficult questions only would make me think, act & stay focused. Now I am confident & clear”.

Coach facilitates new thinking in their clients around the challenges and concerns that they may have. Facilitating positive change through improved thinking is perhaps the definition of coaching & coaches could adapt various styles based on client’s preferences & style ranging from collaborative to challenging.

It is not just for above two examples of questions and client’s responses that the coaching is considered valuable by those who experience it. The experience transforms most; their thinking and they become more successful than what they were before the coaching.

How do you rate this blog on a scale of 1-10 in terms of giving a glimpse and idea of what coaches do & what coaching can do?

If your response is less than 7, please drop in a line to share what would you like to know more or specifically about. You may write here or send me a mail at deepak.sawhney1@hotmail.com . 

Thank you for the feedback.



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