Saturday, June 28, 2014

Believing you don’t have choices is the most common limiting belief.



When faced with options & yet not been able to make a choice, perhaps one needs to look at the desired outcomes or results.  Begin with end in mind, is what we have all heard. When we know our destinations, short or long, we start planning and acting in a manner to take us close & reach our destinations or outcomes. In professional lives we have our goals / KPIs which keep us focused. Thankfully someone does it for us in corporate life. When we work on our own or just purely in our personal life situations, determining what we wish to achieve in short time frames would help us think better and make great choices when options are generated or thrown at us. 

I am sharing a piece from a “coaching conversation” that may help readers in working their way up and out of confusion or dilemmas in same or similar situation. The client operates independently as a financial services professional with a very small team. In this business for last 2 years, he has had many options thrown at him to develop new businesses. He has seen them as opportunities to grow & make money.  Read on further.

Quote

Client: I am taken up by various options bordering on distractions that do not allow me to focus on my business. People in my network keep approaching me with business ideas and show their keenness to fund me and / or work with me on same. These business ideas excite me & I do spend time evaluating them. Somehow these fizzle out and / or do not meet my criteria of investment of time & money. Resultantly I spend considerable time evaluating and end up losing time for my own business. I would like to be more focused & less distracted by seemingly good business options.  

Coach: What makes you think these are options?

Client: Well, they are all part of financial services business that I have been part of past 8-10 years. So people who know me and my experience tend to approach me with ideas and options to pursue. All these are money making opportunities.

Coach: How do you currently evaluate these options?

Client: I currently look and estimate the market & opportunity size, competition and returns including time to break even. Any options that meets the criteria, I would pursue otherwise I drop. Incidentally I have not chosen any in last 12-18 months.

Coach: So, in what ways these evaluation parameters either been helpful or not?

Client: Not at all, I still get approached by people with at least one idea each week and then study and evaluate and that takes up my time, energy and effort. That is why I call it a distraction.

Coach: Which nature of options would you look forward to and is most likely to meet your evaluation criteria?

Client: Options closest to my current business of investment plans for high net worth individuals.

Coach: You seem quite clear and confident. So what is that are you doing currently to attract such options?

Client: Nothing at all. I just keep getting other options than what I really desire.

Coach: In your view what could you possibly do to attract options that you desire?  

Client: Well I guess I have to go out and offer people such options and seek their views and commitment. I can also ask the people approaching me with ideas, which I reject, to look at some ideas / options that I have. Who knows they may agree and that would be win-win.

Coach: How would you now be different in same situations?

Client: Firstly I will use filter of options offered against it being closest to my current business. If it is not, I will not even go ahead with any evaluation. Secondly I will create some ideas / options which would be offered by me proactively in my close network and seek commitments. I think these would help me stay focused. In fact I realize, I have been complacent, in I have not been going out with my ideas to sell and have waited rather wasted time.

Coach: You seem quite clear. You had mentioned all the ideas are money making opportunities. With your new approach, you are likely to reject most of them, how do you feel about it?

Client: As I mentioned, I was taking up options for evaluation because I myself was not clear on something– first being, I wanted it to be closest my current business and secondly I have much more money to make by expanding my own business line than put effort in starting a new business. I would now put a plan in place, shrug this complacency, and go ahead with execution.

I have clarity now that those options were not really the options & hence I was not making a choice among them.

Unquote

This coaching conversation (with permission) has been quoted to facilitate readers think about their situations and their dilemmas when faced with multiple options. The process of making a choice begins much before. We need to consider what options we really have on the table and which ones are not there that we need to have. Choosing among available options is not really the same as creating options that we really need to, before we evaluate and make choices.

Some questions asked here by the coach, could be applied. Coaches are trained to facilitate new & improved thinking leading to positive change in client. When reading through the conversation, one can notice that coach is just asking questions and client while responding is sharing his mind. This process itself throws up new thinking and insights for the client and therein lies the transformation and energy to act further.

Monday, June 16, 2014

Be the best ! Practice to Excel !

It is now 13 months that I have been practicing Executive Coaching as an independent professional. All my earlier experience as a coach were internal to organization which provided me an opportunity to practice , learn and hone my skills. The perspectives, I have gained , of coaching internally as a Learning & Development professional and later as an independent has truly been enriching & in many ways have helped my evolution as a coach.The journey has been humbling. Each Client/Coachee has experienced gains from this coaching relationship.  While they attribute their success to me as coach , it has been truly their own courage to reflect & change, get out of comfort zones and go out to try new things which have a radical impact on their desired goals & outcomes. They have experienced & acknowledged transformational , sustainable change.

Relationship with key stakeholders, Executive Presence , Communication , Conflict resolutions, Career Transitions, Managing Board members, Investing time, Building networks & many more areas in Coaching have helped me as a coach too to evolve and hone my skills. In coaching , there have been many a moments when as a coach I have been challenged. These challenges push you to reflect on your own effectiveness .Forcing me to think hard and have a dialogue with myself has helped me continuously expand my portfolio. 

Today as I share these thoughts , I realize that I have now coached for more than 400 hours. This is almost like 8 hours each week past 12 months.

There have been many things which have helped me reach where I am as a coach. If there is one thing that has had biggest impact on me as a coach , it has been my training / helping other people to be a coach. We have all known that " best way to learn is to teach". For me, this learning was there & yet I had made no conscious effort in last so many years to apply it for my own development. This is what happens with most professionals. We forget our lessons. We do not institutionalize our own success behaviors. 

For me it was providence or chance that one of my ex colleague requested me handle a training session that he was conducting as a Master Coach. Providence , as I myself at that stage had just qualified as a certified coach with probably less than 100 hours of coaching experience. It was immediately followed by an assignment to train employees in large MNC to be manager-coaches at workplace. Well, conducting those sessions - demonstrating coaching & then critiquing / giving feedback to trainee coaches started it all for me. I started having inner dialogue with each coaching conversation not only of mine but also the trainee coach.

My own dialogue with myself improved over these experiences , because with each training I was learning more and more. I therefore say that " teaching/ training" has been the best thing for me , helping me learn more.

Research suggests that 10000 hours of practice would make anyone expert / best at what he does.  Well all athletes & musicians have been known to start not only young but also put in practice hours of almost 6-8 hours per day / close to 50 hours each week. This way they practice 10000 hours in 4-5 years. No wonder they reach the pinnacle of performance and success in late teens to early 20s.

Where am I , at 400 hours !!! WOW

Simple mathematics and a basic assumption that if we practice something where we wish to be better , for 10 hours each week , could take us 1000 weeks i.e. close to 20 years. Can we afford to wait so long as coaches or as professionals ? Certainly not. 

We can even argue that corporate professionals need not reach such level of expertise & perfection. Fair enough. Let us slash it to to 2000 hours.With 10 hours each week it would still be 4 years. The biggest challenge, in pursuit to excellence , that confronts the professionals is not time. The challenge is where do they practice & hone their skills. Do they have the luxury in the corporate world today ? Corporates do want almost perfection & yet fail to provide for such an opportunity, an opportunity to their employees to practice those desired skills & success behaviors.

Here is now a suggestion that professionals may consider. If the organizations are not supporting your plans to improve yourself & achieve excellence in any skill or competency you may look at following:

1. Identify every 3-6 months one skill or competency that you are good & wish to radically move towards excellence. 

2. Identify at least one person ( team member/ peer/ colleague) whom you believe will benefit from your support in the identified skills/competency.

3. Discuss with that person & seek his consent for training / teaching in identified skill/competency.

4. Create an action plan & start execution.

5. Keep reviewing the plan & take corrective actions
 
This journey will create new insights & learning's in you , as It did with me, to be prepared each day , each time you interact with your " trainee". To teach him to be good , your preparation would make you learn more .

Over a period you would find yourself "Great " at those skills & competencies which were just " Good " at.


If you have done this , share.


If you consider the approach is simplistic, try it, validate.